Custom AI agents
Your team answers the same questions all day long.
Client queries, quote follow-ups, chasing paperwork. It works — but it eats hours and earns nothing. An AI agent takes it over, and your people keep the work that matters.
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What an agent actually does
Four patterns that show up in almost every small business we work with.
Answer recurring questions
The agent draws on your own documents to answer the questions that come back every day — without anyone retyping them.
Follow up without dropping anyone
Unanswered quotes, missing paperwork, incomplete files: the agent follows up at the right moment and only escalates when a human is genuinely needed.
Qualify inbound enquiries
Every new enquiry gets acknowledged, questioned and documented. Your team only sees the ones worth their time, already filled in.
Cover the hours you don't
Evenings, weekends, public holidays: enquiries get an immediate answer instead of piling up until Monday morning.
By industry
The same principle, applied to very different situations.
Professional services
Accounting and legal practices lose a large share of their week to what comes before the actual work: chasing clients for invoices, statements and signed documents.
The agent identifies what's missing, asks the client, keeps following up until the file is complete, and flags only what genuinely won't move.
Recruitment agencies
Every role generates dozens of near-identical exchanges — availability, salary expectations, notice period, interview scheduling — repeated for each candidate.
The agent handles first contact, collects the standard information and books interviews, so recruiters spend their time on the shortlist instead of the funnel.
Property management
Tenants and owners ask the same handful of questions constantly: where a repair stands, when the next meeting is, why a charge went up. Each one interrupts someone.
The agent answers from your own records and contracts. Your managers keep the cases that actually require judgement.
How it works
Process audit
We look at where your time actually goes, and tell you what's worth automating — and what isn't.
Agent design
The agent is built on your documents, your vocabulary and the way you work. Not a generic assistant with your logo on it.
Launch and tuning
You approve the agent's answers before it runs on its own. We then refine it against real cases.
What an AI agent does not do
Worth saying up front: automation has limits, and ignoring them costs more than naming them.
- It makes no binding decisions on your behalf.
- It invents nothing: with no answer in your documents, it hands over to a human.
- It doesn't replace your team — it removes the work that adds no value.
Frequently asked questions
How is this different from a chatbot?
A chatbot follows a script written in advance and breaks the moment someone steps outside it. An agent reads your documents, understands a request phrased in the client's own words, and knows when to hand over to a person.
Do we need to change our current tools?
No. The agent plugs into what you already use — your inbox, your files, your line-of-business software. Migrating tools would cost more time than the automation saves.
Does this work outside France?
Yes. Delivery is remote and the agents work in English as well as in French. Everything happens over video calls and shared documents — we've built the process for it.
How long before it's running?
Two to four weeks between the audit and a first agent live on one specific use case. We deliberately start with a single scope rather than a full overhaul.
What could you automate?
Twenty minutes is enough to find out. We go through your processes together and you leave with a straight answer — even if that answer is “nothing yet”.
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